Digital Operational Resilience Act

We specialize in delivering comprehensive DORA (Digital Operational Resilience Act) compliance services, meticulously designed to help financial entities within the European Union and their critical ICT third-party service providers navigate and adhere to this landmark regulation. DORA represents a paradigm shift in financial services regulation, moving beyond traditional cybersecurity to mandate robust digital operational resilience across the entire value chain. Our DORA compliance services extend far beyond basic regulatory interpretation, offering a unique blend of strategic foresight, integrated methodologies, and a steadfast commitment to genuinely enhancing your organization's resilience, thereby setting us apart from conventional market offerings.

Our Comprehensive DORA Compliance Service Offerings:

We provide a full spectrum of DORA compliance services tailored to guide financial entities and their ICT third-party service providers through every aspect of the regulation:

DORA Readiness Assessment & Gap Analysis: We conduct in-depth evaluations of your current digital operational resilience posture against all five pillars of DORA: ICT risk management, ICT-related incident management, digital operational resilience testing, managing ICT third-party risk, and information sharing.1 This service identifies existing gaps, potential non-compliance areas, and provides a clear, prioritized roadmap for achieving DORA alignment.

ICT Risk Management Framework Development & Implementation: We assist organizations in establishing, implementing, and maintaining robust ICT risk management frameworks that align with DORA's requirements. This includes identifying, classifying, and assessing ICT risks, establishing comprehensive policies and procedures, and continuous monitoring.

ICT-Related Incident Management & Reporting Solutions: We guide entities in developing and refining their ICT-related incident management processes, including detection, logging, classification, and reporting of major ICT-related incidents to relevant authorities. We also help establish effective communication strategies during incidents.

Digital Operational Resilience Testing Programs: We design and implement comprehensive digital operational resilience testing programs, including threat-led penetration testing (TLPT) for critical entities, vulnerability assessments, scenario-based testing, and back-up and restoration testing. Our focus is on ensuring these tests are rigorous and demonstrate actual resilience.

ICT Third-Party Risk Management Frameworks: We help financial entities establish robust frameworks for managing ICT third-party risk, including conducting thorough due diligence, assessing concentration risk, establishing clear contractual arrangements (including exit strategies), and ongoing monitoring of critical or important third-party providers.

Information Sharing Mechanisms: We advise on establishing secure and effective mechanisms for sharing cyber threat intelligence and information with trusted communities, aligning with DORA's emphasis on collaborative resilience.

Governance & Documentation Support: We assist in developing the necessary governance structures, policies, procedures, and comprehensive documentation required to demonstrate DORA compliance to supervisory authorities.

Training & Awareness Programs: We develop and deliver customized training programs for board members, senior management, and operational teams to ensure a deep understanding of DORA's requirements and their respective roles in fostering digital operational resilience.

What Makes Our DORA Services Unique?

While many firms offer DORA compliance support, our approach is fundamentally different, yielding superior outcomes and long-term value for our clients:

"Resilience-First, Compliance-Driven" Philosophy: Our core distinction lies in our proactive "Resilience-First" approach. Unlike competitors who might focus primarily on achieving a pass/fail compliance state, we prioritize building genuine digital operational resilience as the foundation for DORA adherence. We see DORA not just as a regulatory hurdle, but as a strategic opportunity to significantly strengthen your operational foundations against sophisticated cyber threats and disruptions, ultimately protecting your market stability and customer trust.

End-to-End Value Chain Perspective: DORA mandates resilience across the entire ICT value chain, including critical third-party providers. Our unique expertise extends beyond your direct organization to encompass the robust management of ICT third-party risk, including critical or important ICT third-party service providers. We help you establish comprehensive oversight, contractual robustness, and exit strategies for these crucial relationships, addressing a significant and often overlooked area of DORA.

Actionable Testing & Scenario-Based Validation: We don't just advise on testing; we help you implement and learn from it. Our approach to digital operational resilience testing, particularly for TLPT, goes beyond mere technical execution. We focus on integrating test outcomes into your ICT risk management and incident response frameworks, ensuring that findings lead to tangible improvements in your resilience capabilities and provide verifiable assurance to supervisors.

Operational Integration & Cultural Embedment: We understand that true resilience comes from embedding DORA requirements into daily operations, not just layered policies. Our consultants work collaboratively with your operational teams to integrate DORA principles seamlessly into existing ICT processes, risk management frameworks, and incident response procedures. This fosters a resilient culture where DORA becomes an inherent part of your operational DNA, making compliance sustainable and effective.

Multidisciplinary Expertise with EU Regulatory Acumen: Our team combines deep technical cybersecurity and operational resilience expertise with a nuanced understanding of the European regulatory landscape. This multidisciplinary approach ensures that our DORA solutions are not only technically sound but also strategically aligned with the expectations of EU supervisory authorities, providing comprehensive and future-proof guidance.

By partnering with Skyden for your DORA compliance journey, you are choosing a strategic ally dedicated to transforming a significant regulatory challenge into a powerful catalyst for enhancing your operational integrity, fortifying your market reputation, and securing your long-term success in the digital economy.

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